PrivacyPolicy

1. Introduction

The Law Office of Vernal Farnum Mejia is an immigration law firm with offices in Dallas, Houston, Austin and Fort Worth. This Privacy Policy describes how The Law Office of Vernal Farnum Mejia collects, uses, stores and protects the personal information provided by the users of our website and our immigration legal services.

By using our website or providing us with personal information through any of our registration forms, you accept the practices described in this Privacy Policy.

By communicating with us through our contact channels, you agree that the firm may collect and store different types of personal data, obtained from various sources, including:

• Data you share with us directly:
  • When filling out forms or questionnaires in digital ads on Facebook, Instagram, Google, TikTok, YouTube, landing pages, or when registering for an event.
  • Through organic channels, such as messages on Messenger, Instagram and TikTok, forms on the website, Google Business Profile chats, emails and text messages.
• Data from telephone contact:
  • When you contact us at the telephone numbers published on our social media, advertising campaigns or website.
• Data from your browsing on the site:
  • Information collected through cookies and devices, including IP address, pages visited and the date of each visit.
• Data obtained from third parties:
  • Provided by the firm's attorneys, paralegals and representatives of the firm.

2. Information We Collect

2.1 Personal Information Provided Voluntarily

We may collect personal information that you provide to us directly, including:

• Full name
• Email address
• Telephone number
• Country of origin and immigration status (only when strictly necessary to evaluate your case)
• Legal or personal documentation submitted as part of our services (only when strictly necessary to evaluate your case)

2.2 Information Collected Automatically

We may collect non-identifiable information through tools such as cookies, including:

• IP address
• Browser type
• Pages visited on our site
• Browsing time

2.3 Analytics and Advertising Measurement (Google, TikTok Pixel and Meta Pixel)

Our website uses the TikTok Pixel, provided by TikTok, and the Meta Pixel, provided by Meta Platforms (Facebook and Instagram), to measure the effectiveness of our advertising and to show relevant ads. We also use Google Analytics, Google Ads and Google Tag Manager, provided by Google LLC, to understand how our site is used and to measure our advertising. Google Analytics is only activated if you accept the "Analytics" category, and the advertising tools (the TikTok and Meta pixels, Google Ads and Google Tag Manager) only if you accept the "Marketing" category in our cookie preferences; if you do not accept them, they are not loaded.

When they are active, Google, TikTok and Meta may collect information such as your IP address, browser and device information, the pages you visit on our site and the actions you take on it, and may use cookies for this purpose. Each processes this information under its own privacy policy, available at https://policies.google.com/privacy, https://www.tiktok.com/legal/privacy-policy and https://www.facebook.com/privacy/policy.

You can change or withdraw your consent at any time through the "Cookie preferences" ("Preferencias de cookies") link at the bottom of every page of our website.

3. Use of Information

• The information collected may be used to:
• Provide legal advice and evaluate immigration cases
• Respond to inquiries or requests
• Improve our website and services
• Comply with legal or regulatory requirements
• Communicate with you through transactional and informational WhatsApp messages, SMS or telephone calls related to your case or legal consultation

4. Disclosure of Information

We do not share personal information with third parties except:

• When necessary for the legal representation of the client
• When the client explicitly authorizes it
• To comply with legal or regulatory obligations or court orders
• With analytics and advertising measurement providers (Google, TikTok and Meta), only if you accept the corresponding cookies, as described in section 2.3
• We do not share, sell or provide your mobile telephone number or your messaging consent data (SMS/WhatsApp) to third parties or affiliates for marketing or promotional purposes.

5. Information Security

We implement reasonable technical and administrative measures to protect personal information against unauthorized access, loss or disclosure.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. A2P 10DLC Compliance

To comply with A2P 10DLC requirements and ensure transparency in the use of SMS and WhatsApp messaging, we inform you of the following:

7.1 Express Consent (Opt-In)

By providing your telephone number to The Law Office of Vernal Farnum Mejia through forms on our website, direct messages, WhatsApp or any other means, you give explicit consent to receive:

• Appointment confirmations
• Communications about your case
• Informational or administrative messages
• Updates related to our legal services

The messages and calls we send are strictly service-related and informational, directly related to your immigration case. We do not use these channels for promotional or marketing messaging.

7.2 Cancellation (Opt-Out)

You may cancel the receipt of messages at any time by replying with the word "STOP". After receiving your request, we will stop sending you messages, except those necessary to comply with legal or regulatory obligations.

7.3 Message Charges

Depending on your mobile carrier, standard message and data rates may apply. The Firm is not responsible for charges generated by your telephone company.

7.4 Message Frequency

Message frequency may vary depending on the case or the stage of the legal service. We are committed to sending only relevant communications.

7.5 Use of Data for Messaging

Your telephone number will be used exclusively for purposes related to the provision of our legal services and communications authorized by you. We do not share, sell or provide your mobile telephone number or your messaging consent data to third parties or affiliates for marketing or promotional purposes.

8. User Rights

You have the right to:

• Access your personal information
• Request corrections
• Request the deletion of your information when applicable
• Revoke the consent provided

9. Links to External Sites

Our site may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Policy periodically. The most recent version will be available on our website.

11. Contact

Addresses of Our Offices:

Dallas: 7929 Brookriver Dr #540, Dallas, TX 75247Houston: 10333 Harwin Dr. Suite 105, Houston, TX 77036Austin: 13809 Research Blvd suite 745, Austin, TX 78750Fort Worth: 2001 Beach St #225, Fort Worth, TX 76103San Antonio: 1802 NE LOOP 410 Ste 120 San Antonio TX 78217Telephone: +1 833-887-7273

Last updated: August 2026